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FAQ 1. When is Ticket Omaha open? 2. Where is the Orpheum Theater located? 3. Where is the Holland Performing Arts Center located? 4. What is the difference between the Orpheum Theater and the Holland Performing Arts Center? 5. What is Omaha Performing Arts? 6. Where do I park? 7. Is there a dress code for theater performances? 8. What children’s programming do you have? 9. Are children permitted to attend performances? 10. When do the theater lobbies open before a performance? 11. How can I access seating charts for the theaters? 12. How can I get information on becoming a subscriber? 13. Are both venues accessible to persons with disabilities? 14. Who owns the Orpheum Theater and the Holland Performing Arts Center? 15. Do the Orpheum Theater and the Holland Performing Arts Center have guided tours? 16. Where can I make a comment about the Orpheum Theater or Holland Performing Arts Center? 17. How can I make a contribution to Omaha Performing Arts? 18. I lost something at a performance. Is there a Lost and Found Department? 19. Are gift certificates available for performances at the Orpheum Theater and Holland Performing Arts Center? 20. How can I be added to the mailing list or request a brochure? 21. How do I find out about jobs, internships or volunteer positions at the Orpheum and Holland Performing Arts Center? 22. Where can I find background information on the Orpheum Theater or Holland Performing Arts Center? 23. What role does Omaha Performing Arts play in arts education? Calendar Help 1. How can I view events within a specific date range? 2. How do I view all performances being held at the Orpheum Theater and Holland Performing Arts Center and on a certain date? 3. How do I view all concerts featuring a certain artist? Ticketing and Box Offices 1. How do I purchase tickets? 2. Where can I find group ticket information for Ticket Omaha events? 3. I already purchased my tickets, but they haven’t arrived in the mail. What should I do? 4. How do I know if a concert has been cancelled? 5. May I return or exchange my tickets for another performance? 6. Does Omaha Performing Arts offer any group rates? 7. What about group tickets for students? 8. Can I purchase tickets online? Web Site Help 1. I am having trouble viewing the Web site -what should I do? 2. Whom should I contact if there is a problem ordering tickets online? 3. While on the Web site, I saw a message saying I was about to view a page that was not secure. Is Omaha Performing Arts' Web site fully secure? 1. When is Ticket Omaha open? Ticket Omaha’s operating hours are: walk-up box office (located in the Holland Performing Arts Center, 13th and Douglas streets) Monday through Friday, 10:00 a.m. to 5:00 p.m., and Saturdays, noon to 5:00 p.m., with extended hours based on the performance schedule. Telephone sales representatives are available toll free at (866) 434-TKTS(8587) or (402) 345-0606 Monday through Friday, 10:00 a.m. to 5:00 p.m, and Saturdays, noon to 5:00 p.m.; online 24 hours a day, seven days a week. Back to the top 2. Where is the Orpheum Theater located? The Orpheum Theater is located at 409 South 16th Street between Harney and Howard Streets. Street Address: 409 South 16th Street Omaha, NE 68102 Back to the top 3. Where is the Holland Performing Arts Center located? The Holland Performing Arts Center is located in downtown Omaha on the corner of 13th and Douglas streets. Street Address: 1200 Douglas Street Omaha, NE 68102 Back to the top 4. What is the difference between the Orpheum Theater and the Holland Performing Arts Center? The Orpheum Theater is a majestic 2,600-seat proscenium theater that provides the perfect venue for Broadway musicals, dance, ballet, opera and popular entertainment. The Holland Performing Arts Center is a modern concert hall that features three performance spaces perfectly suited for events where acoustics are critical, such as classical and symphonic music, popular music, jazz, chamber ensembles, cabaret artists, speakers and lectures. Back to the top 5. What is Omaha Performing Arts? The Omaha Performing Arts is a non-profit organization formed in June 2000. Its mission is the stewardship and management of the celebrated Orpheum Theater and the acclaimed Holland Performing Arts Center; the presentation of a variety of the finest performing arts events; and outreach and educational efforts to support, enhance and expand appreciation for the arts. Omaha Performing Arts is located at 1200 Douglas Street, Omaha, NE 68102. Back to the top 6. Where do I park? Click here for detailed Parking and Directions to the Orpheum Theater & Holland Performing Arts Center. Back to the top 7. Is there a dress code for theater performances? There is no dress code for attending performances at either the Orpheum Theater or the Holland Performing Arts Center. Please dress comfortably while remembering that going to the theater is a special activity. Back to the top 8. What children’s programming do you have? There are a number of performances for children and families. To discover this season's children’s programming is on the calendar, please Search Performances. Back to the top 9. Are children permitted to attend performances? Children are welcome to attend performances, however age restrictions may apply. Please check individual performances for details. All persons attending a performance, including babies, must have a ticket to the event. Back to the top 10. When do the theater lobbies open before a performance? The theater lobbies open one hour prior to each performance. Back to the top 11. How can I access seating charts for the theaters? You may obtain seating charts - and see views from various seating areas - when you purchase your tickets online, or by clicking Here. Back to the top 12. How can I get information on becoming a subscriber? For information on the multiple subscription opportunities available, click Here. Back to the top 13. Are both venues accessible to persons with disabilities? Omaha Performing Arts, the Orpheum Theater, and Holland Performing Arts Center are committed to making performances and facilities accessible to everyone under the criteria established by the Americans with Disabilities Act (ADA). Requests for accommodations should be made when purchasing tickets. If you have questions or would like to receive additional information about accessibility or accommodations during a performance, please contact Ticket Omaha toll free at (866) 434-TKTS (8587);(402) 345-0606 or (402) 341-1811 (TTY) or by e-mail at ticketomaha@omahaperformingarts.org. We are pleased to assist you with your needs. Back to the top 14. Who owns the Orpheum Theater and the Holland Performing Arts Center? Omaha Performing Arts is charged with the stewardship and management of the celebrated Orpheum Theater and acclaimed Holland Performing Arts Center. Back to the top 15. Do the Orpheum Theater and the Holland Performing Arts Center have guided tours? Omaha Performing Arts offers tours of both venues for individuals and groups. Explore the magnificent Holland Center and Orpheum Theater with tours led by our knowledgeable guides. Visitors explore the theaters, backstage areas, dressing rooms and lobby spaces. Tours provide a perfect outing for groups, or anyone who wants to know more about the performing arts in Omaha. One-hour tours of either venue are available by calling (402) 661-8444 or e-mail at: info@omahaperformingarts.org. Tours are subject to theater availability. Back to the top 16. Where can I make a comment about the Orpheum Theater or Holland Performing Arts Center? If you would like to submit comments regarding either venue, please e-mail them to info@omahaperformingarts.org. Back to the top 17. How can I make a contribution to Omaha Performing Arts? As a non-profit organization, Omaha Performing Arts relies upon contributions to fulfill our mission to bring the best in the performing arts to Omaha and to maintain both facilities. Ticket revenues alone do not support the cost of successfully operating the magnificent Holland Performing Arts Center and Orpheum Theater. As with all performing arts centers in the nation, we rely upon the generous assistance of our patrons and community. By supporting Omaha Performing Arts, you are making a personal investment in the community and ensuring years of world-class entertainment and cultural enrichment for yourself and your children. If you would like to make a contribution, discover more about the benefits of giving, or find out about sponsorships and special fundraising events, please call (402) 661-8455, or e-mail development@omahaperformingarts.org We hope you’ll join our continued efforts to bring the finest in the performing arts to our community! Back to the top 18. I lost something at a performance. Is there a Lost and Found Department? If you lose or forget something at a performance at either the Holland Center or Orpheum Theater please call the Omaha Performing Arts security desk at (402) 661-8555. Back to the top 19. Are gift certificates available for performances at the Orpheum Theater and Holland Performing Arts Center? Yes, gift certificates are available for both venues. They may be purchased in the same way as tickets, for any denomination. You may purchase gift certificates online, by phone, or at the ticket office. Please refer to the the section Buying Tickets on this Web site Back to the top 20. How can I be added to the mailing list or request a brochure? To be added to the mailing list, please click Here. Follow the prompts to become a registered user. You will automatically be added to our mailing list and will begin to receive items in the mail. Back to the top 21. How do I find out about jobs, internships or volunteer positions at the Orpheum and Holland Performing Arts Center? To learn about opportunities at both venues, please click on Careers and Volunteers. For further information, please contact the administration offices of Omaha Performing Arts at (402) 345-0202. Back to the top 22. Where can I find background information on the Orpheum Theater or Holland Performing Arts Center? To find background information on one or both of these venues, please click on either the Orpheum Theater or Holland Center. Back to the top 23. What role does Omaha Performing Arts play in arts education? It is the mission of Omaha Performing Arts to enrich lives through the presentation of the highest quality local, national and international artistic performances. We are also deeply committed to outreach and education efforts to support, enhance and expand appreciation for the arts. For more information on education programs and projects, please click Here. Back to the top Calendar Help 1. How can I view events within a specific date range? To find events within a specific date range, please use the Search Engine and enter the date range you are interested in. Back to the top 2. How do I view all performances being held at the Orpheum Theater and Holland Performing Arts Center and on a certain date? To find all performances being held at both venues on a certain date, search the Calendar. Back to the top 3. How do I view all concerts featuring a certain artist? To find performances by a specific artist, please use the Search Engine and type in the artist's name into the Keyword box. Back to the top Ticketing and Box Offices 1. How do I purchase tickets? You may purchase tickets in person, by phone, fax or online. Please refer to Buy Tickets for detailed information. Back to the top 2. Where can I find group ticket information for Ticket Omaha events? Please contact our Group Sales Associate at (402) 661-8516, e-mail groups@omahaperformingarts.org or visit Group Sales for more information. Back to the top 3. I already purchased my tickets, but they haven’t arrived in the mail. What should I do? If your tickets were mailed to you and have not arrived after 10 business days, please contact Ticket Omaha PLEASE NOTE: Tickets to performances will be held at the Ticket Omaha Will Call window if ordered within 10 days of the performance date. Back to the top 4. How do I know if a concert has been cancelled? To find information on a performance, please refer to the Calendar of Events Any cancellations will be posted there. Back to the top 5. May I return or exchange my tickets for another performance? Once tickets have been purchased they may not be returned or exchanged. Please contact Ticket Omaha for more information. Back to the top 6. Does Omaha Performing Arts offer any group rates? Yes. Groups of 15 or more can save on selected events. The Group Sales office's unique concierge service will tailor an experience to meet your needs. To book a group event contact Group Sales. Back to the top 7. What about group tickets for students? Group student tickets can be purchased the same way as ordering any other group tickets. Please contact Group Sales. Back to the top 8. Can I purchase tickets online? Yes! Tickets may be purchased online by clicking on Buy Tickets. Back to the top Web Site Help 1. I am having trouble viewing the Web site -what should I do? If you are having trouble viewing the Web site, please e-mail info@omahaperformingarts.org and describe the issue in your e-mail. Back to the top 2. Whom should I contact if there is a problem ordering tickets online? If you have a problem ordering tickets online, please contact Ticket Omaha at (402) 345-0606 or e-mail ticketomaha@omahaperformingarts.org. Back to the top 3. While on the Web site, I saw a message saying I was about to view a page that was not secure. Is Omaha Performing Arts' Web site fully secure? The ticket purchasing section of this Web site is fully secure. The other pages of this site are not. Back to the top |
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